SHIPPING

Last updated: 02/27/2025

Shipping & Delivery Policy

At Elite Extensions, we prioritize a seamless shopping experience. Please review our shipping policy carefully, and feel free to reach out with any questions.

Protecting Your Package

All packages have a $100 insurance policy, if you require more please email for assistance. Elite Extensions is not responsible for lost or stolen packages.

Processing & Shipping Times

Estimated delivery times are provided on each product page and in your cart before checkout. While some orders may arrive earlier, we kindly ask that you refrain from inquiring about shipping updates before the estimated timeframe.

⭐ Every order requires processing before shipping. If you have an upcoming event, we strongly recommend placing your order well in advance.

Appointment Policy

To ensure a stress-free experience, we advise against scheduling a hair appointment until your order has physically arrived. Elite Extensions is not responsible for appointment cancellations, lost deposits, or refunds due to delayed shipments.

Address Accuracy

Please double-check that your shipping address is correct, including apartment or house numbers. Incorrect or incomplete addresses may lead to delays or rerouting, which can take weeks to resolve.

If your package is misdelivered, please contact the shipping carrier first. We are happy to assist if you need help reaching them.

Holiday & Peak Season Delays

From November to January, shipping carriers experience peak season delays. While we do our best to ship orders promptly, transit times may be extended due to increased holiday demand.

Thank you for choosing Elite Extensions. We appreciate your patience and trust in our brand!